Professional Expert Systems Support and Management
We understand how important your systems are to your business and take a proactive approach to prevent problems. We are committed to providing prompt, reliable computer software and hardware support.
Desktop Support
Server Support
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- Software installation and updates – Whether your desktops run legacy applications or business productivity software such as Microsoft Office, software must be installed and configured as well as periodically updated
- PC performance tuning – We optimize your desktops for improved performance – and improved employee productivity
- Security – Due to the numerous security threats on the Internet and coming in via email, desktops must be secured with antivirus and anti-spyware software. We install sophisticated security software that can block threats in real-time, block phishing attempts, and more.
- Troubleshooting and repair – Whether a desktop’s hard drive has failed or software and components are conflicting with each other, computer problems are often difficult to diagnose.
- Routine maintenance – Tasks vary based on server type and configuration but may include server updates and patches, defragmentation of hard disks, rebuilding of indexes, database replication, and more
- Security – We install and run sophisticated server security software to protect the server from computer viruses, spyware, malware, and other security threats
- Monitoring – We can monitor the server remotely 24/7 to ensure that anomalies, performance issues, and other signs of trouble are immediately discovered and promptly addressed if warranted
- Disaster planning – What would happen to your data if your server fails, is stolen, or burns in a fire? Disasters can and do occur, despite your best efforts, making data backups an essential part of your business continuity plan. We offer a variety of data backup plans to best meet your needs
- Troubleshooting and repair – Servers can malfunction for any number of reasons, and their components can fail. Figuring out what caused the problem and promptly repairing it is one of our top priorities